IT Officer/ Executive
, and asset lifecycle records. Record incidents and resolutions through the organization's ticketing system. Develop
Ticketing Jobs in Pakistan
ticketing
Technical Support Engineer - VOIP & MSP
Responsibilities Provide Level 1 & Level 2 technical support to clients via phone, email, and ticketing systems. Troubleshoot
IT Officer - Islamabad
remote users and create documentation for common queries. Manage help desk ticketing and IT asset management. System
Senior IT Infrastructure Engineer II
flow. Lead integration of systems across IT tools (identity, MDM, ticketing, collaboration, and security platforms
IT Support Intern
projects. Log, track, and update support requests using the IT ticketing system. Follow IT policies, procedures
System & Network Engineer - Level II
to provide effective IT solutions and support. Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track..., troubleshooting efforts, and solutions in the ticketing system. Monitoring and…
Procurement Analyst
high-volume administrative and operational workflows Familiarity with ticketing systems, CRM tools, or procurement
System & Network Administrator (Level-I)
: Collaborate with internal and external teams to provide effective IT solutions and support. Utilize ticketing systems... proper documentation of all configurations, troubleshooting efforts, and solutions in the…
Trainee Engineer (Internship to Hire Program)
, virtualization, and ticketing portals. Gain practical experience working in a Managed Service Provider (MSP) environment, focusing
Customer Service Manager
. Manage daily customer support operations across email, chat, phone, and ticketing systems. Monitor and report on key
Service Delivery Coordinator
queries received via phone, email, and the ticketing portal. Log, categorise, and prioritise incoming incidents... are documented in the ticketing system for audit and reporting purposes. SLA Management:…
Cloud Engineer
infrastructure, alerts, dashboards, and ticketing systems to identify and resolve incidents. Provide L1 support for AWS and Azure... and ticketing tools (CloudWatch, Azure Monitor, ServiceNow, Jira, etc.). Basic…
App/Technical Support (Helpdesk)
. Tools: Practical mastery of enterprise ticketing ecosystems (e.g., Jira Service Desk, Zendesk, or Freshdesk
Technical Support Specialist L2 & L3
communication skills in English Experience with ticketing systems and customer support workflows Experience supporting
AWS Cloud Infrastructure Support Engineer (L1 / L2) – MSP (24x7)
ticketing systems (ServiceNow/Jira) Ensure SLA adherence and timely communication updates L2 Responsibilities (Advanced
AWS Cloud Infrastructure Support Engineer (L1 / L2) – MSP (24x7)
ticketing systems (ServiceNow/Jira) Ensure SLA adherence and timely communication updates L2 Responsibilities (Advanced
Senior Customer Service Lead & Trainer
and multitasking abilities Technical & Operational Skills Experience using: Customer support platforms VOIP systems Ticketing... organizations Tools & Platforms Customer Service Platforms VOIP Systems Ticketing & Support Tools…
AWS Cloud Infrastructure Support Engineer (L1 / L2) – MSP (24x7)
ticketing systems (ServiceNow/Jira) Ensure SLA adherence and timely communication updates L2 Responsibilities (Advanced
AWS Cloud Infrastructure Support Engineer (L1 / L2)
ticketing systems (ServiceNow/Jira) Ensure SLA adherence and timely communication updates L2 Responsibilities (Advanced
Senior Customer Service Lead & Trainer
Technical & Operational Skills Experience using: Customer support platforms VOIP systems Ticketing and communication... Tools & Platforms Customer Service Platforms VOIP Systems Ticketing & Support Tools Google Workspace…